FAQ

Q:  Do you carry more fabrics/variety than what is sold online?

 A: YES!!!  In fact, what we sell online only makes up a tiny fraction of what we sell in our physical store.  If you are looking for an item that is not online, please feel free to email us at info@fabrics-fabrics.com or call us at 212-391-7777.

 

Q: What are your store hours?

A: Our stores are open to the public, Monday through Friday 9:00 am – 6:00 pm EST.

 

Q: What if an item I have ordered is out of stock?

A: The first thing we do is to check if our mills are still running the item.  However, since many of the fabrics we carry are unique, we are sometimes unable to restock or reorder it.  Please note that we do our best to remove items from the site once they have been sold out. 

 

Q:  How do I know the size/color of an item?

A:  Although we do provide a description for each of our products, we strongly advise requesting swatches to be sure of the color, texture, and size. 

 

Q: Is there a required minimum order size?

A: Yes, the minimum order size is 1 yard.  After that, you can order in increments of ¼ yard.

 

Q: What forms of payment do you accept?

A: We accept all major credit cards (Visa, MasterCard, American Express, Discover).

 

Q: What is your return policy?

A:  To review our return policy please, click here.

 

Q: How do I update my account information?

A: You can update your account information by logging in to your account.  Once you’ve logged in, you can update your password, shipping, billing, and credit card information.

 

Q: What if I don't receive an e-mail confimation after I have placed an order?

A: First, make sure to check your spam folder for any emails from Fabrics & Fabrics.  Secondly, we recommend adding our e-mail addresses to your address book so it won't be recognized as spam. Our email addresses are info@fabrics-fabrics.com and orders@fabrics-fabrics.com 

Q:  Do you sell wholesale?

A: Yes, we make considerations for wholesale purchases.  Please contact us by email info@fabrics-fabrics.com or by phone (212-391-7777) and ask for our wholesale division.

 

If you have any other questions, please feel free to call or email us!!!
212-391-7777